Amplio is proud to be an affiliate of the Conversation Design Institute to lead the way for human centric ethical customer experiences.
We believe that delivering real business value from the opportunities the new technology presents means following the path to
mastering conversation design. People lead, technology follows.
About CDI - Leading in Conversation Design
"The Conversation Design Institute is the world’s leading training and certification institute for conversation design. Our proven workflow helps you create human-centric experiences for AI Assistants, like chatbots and voice assistants.
Whether you’re an individual designer entering the field or an enterprise looking to close your team's skill gap, our courses and certificates help you design, develop, and deploy valuable conversational experiences."
Authoritative content provided here is from the CDI.
List of Services
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WHITE PAPER: Why every company benefits from a conversation designerList Item 1
To design, deploy, and manage successful AI Assistants, you need more than just technology. It’s crucial to develop design capabilities. Companies that adopt a proven conversation design workflow, get better results from their AI Assistants, whether they be chatbots, voice assistants, or being integrated into IVR systems. To ensure that the workflow is implemented correctly, enterprises around the world seek to certify team members. This unlocks the potential of conversational AI and the structured workflow helps scaling the team.
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WHITE PAPER: How Conversation Design will have an immediate Impact on your Business and CustomersList Item 2
Many enterprises make the mistake of leading AI Assistant projects with their engineering team. They start to build, deploy, collect data, and improve on that. At a later stage, conversation designers will come in. However, conversation designers can have an immediate impact and help you perform better on your KPI’s. Design will
help you defect live engagements and increase NPS scores.
Chase House
City Junction Business Park
Northern Cross
Dublin 17
Phone: + 353 1 443 4300
Conversational AI for Business